Privacy Policy

Privacy Policy

Effective Date: June 2025
Last Updated: June 2025

At inifinIT ("we", "our", or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect personal information obtained through our website www.inifinitit.ca (the "Website") and in the course of providing our IT services, particularly within the healthcare sector.

1. Information We Collect

We collect personal information in the following ways:

a. Information You Provide Directly

Contact information (name, email address, phone number)

Business information (company name, role/title)

Details provided through forms, email inquiries, or support requests

b. Information Collected Automatically

IP address

Browser type and device information

Cookies and usage data (see Section 6)

2. How We Use Your Information

We use personal information for the following purposes:

To provide and manage our IT services

To respond to inquiries or customer support requests

To improve our Website and services

To communicate updates, newsletters, and service announcements (with your consent)

To meet regulatory, legal, or contractual obligations

3. Sharing of Personal Information

We do not sell, trade, or rent your personal information.

We may share information:

With third-party service providers that help us operate the Website or deliver services (e.g., web hosting, CRM systems) under strict confidentiality agreements

When required by law, regulation, or legal process

To protect our legal rights or the safety of others

4. Data Security

We take appropriate technical and organizational measures to safeguard personal data against unauthorized access, disclosure, alteration, or destruction.

Secure servers and firewalls

Encrypted data transmission (HTTPS)

Role-based access controls for internal systems

5. Data Retention

We retain personal information only as long as necessary for the purposes stated in this policy or as required by law. Once no longer needed, we securely delete or anonymize the data.

6. Cookies & Tracking Technologies

Our Website may use cookies and similar tracking technologies to:

Analyze traffic and usage patterns

Enhance user experience

Remember your preferences

You can control or disable cookies via your browser settings. However, doing so may affect functionality.

7. Your Rights

Under PIPEDA, you have the right to:

Access your personal data

Request corrections to inaccurate or incomplete information

Withdraw consent (where applicable)

Lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated

To make a privacy-related request, contact us at info@inifinitit.ca.

8. Third-Party Services

Our Website may link to external sites or integrate with third-party tools. We are not responsible for the privacy practices of these external parties. Please review their policies before sharing any personal data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our Website or services after any changes indicates acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

inifinIT
Email: info@inifinitit.ca
Website: www.inifinitit.ca